Kingcake Order FAQ

Q: Do your king cakes freeze well?

Yes, very well!

Q: Does the price include the shipping charges?

Yes, the price includes king cake, Mardi Gras cup, beads, doubloons, history of king cake brochure, and overnight delivery.

Q: Can I get a different delivery date calling the shop from what's available on the web?

No. The same dates for the web site are the same dates that are available at the shop.

Q: I know the king cakes are guaranteed delivery overnight, but can they be delivered by a certain time?

No, it's only guaranteed to be there the next day, not any specific time. If time of delivery is an issue, perhaps ordering the cake the previous day you need it (if shipping date is available) will facilitate that matter.

Q: Can I get a Saturday, Sunday, or Monday delivery date?

No. Our shipping provider, FedEx, only has delivery dates of Tuesday through Friday, depending on available shipping dates. The only exception is the two Mondays before Mardi Gras. FedEx will pick up the king cake on those Saturdays and deliver them on Monday.

Q: What should I know about your king cakes and Food Allergies?

All of our king cakes may contain or may have been in contact with the following items: milk, eggs, wheat, soy beans, peanuts, and tree nuts (pecans). 

Q: I have multiple orders that I'd like to ship to one location. Do I have to enter each order individually?

Yes. Each order has to be entered individually. Another option would be to call the shop and have the shipping operator enter them in.

Q: I have a few clients/families to send king cakes to. Is there a faster way to enter all the orders?

Yes, you can click on "Bulk Orders" page on our website and download an Excel file which details how to format your shipping order and send the file to manny@randazzokingcake.com or you can call the shop or fax your information and one of our shipping operators will call you to complete payment.

Q: How long will the king cake last?

The king cake will maintain its freshness 2-3 days after receiving it. If you're planning on serving the cake 2-3 days later, don't open it up. Keep it out of direct sunlight, in a cool place. If you're wanting to keep it longer, we would suggest putting the king cake in the freezer upon receiving it, and then take it out 3 hours before serving and it will thaw and will be ready to serve. See the section below titled "King Cake 101"

Q: Can I send the king cake to someone who lives in an apartment?

Yes. If no one answers the door, the shipping provider, FedEx, will leave the cake at the door. If they do not have access to the door, they will leave the cake at the office or front desk of the apartment complex (if there is one). If someone you know lives in an apartment and you want to make sure they receive their cake, it’s always a safe bet to make sure someone will be there to accept delivery. Another suggestion would be to send the king cake to their place of employment. 

King Cake 101

Caring for your king cake

Your king cake has been prepared with the freshest ingredients and baked daily on the premises to ensure freshness. You are not getting a king cake that has been shipped from the "main bakery" or an "across the town" factory location. Your king cake has not been sitting on some shelf in some department store or gas station, waiting to be sold so the store owner doesn't lose money.

Each Manny Randazzo King Cake is prepared and baked by Manny himself. There are over 30 steps in making the best king cake, and Manny oversees it all without skipping any step out of convenience or cost. Sure, the Monday before Mardi Gras, Manny sells out early. But Manny strictly adheres to his father's perfected standards and does not let quantity be more important than Quality! His customers know this and they appreciate getting the very best.

Your king cake will stay fresh for days. If you plan to eat your king cake 3 to 5 days later, do not open your king cake bag. Leave it sealed. Set it aside in a cool corner, out of sunlight (and out of your kid's reach). Then open and enjoy.

If you plan to eat your king cake a week later, a month later, or even a year later, freeze your unopened king cake in your freezer. Take the king cake out 2 hours before you plan to eat it. Open your king cake and enjoy it. Your cake will be fresh!

If you have such discriminating taste and demand to eat a king cake like it's warm and just out of the oven, then cut your slice of king cake, place it on a napkin and put it in a microwave oven for 10 seconds.  (Always be extremely careful with the icing.  Depending on your microwave, the icing may be scalding hot!)  After lightly touching the icing to make sure it's not too hot, eat and enjoy.  The king cake dough should be warm and tender.