Kingcake Order FAQ

Q: How do I freeze my king cake?

When your cake arrives, take it out the box and put in the freezer as is (wrapped in its polybag with twist tie). That’s all you do.

On the day you are ready to serve, take your king cake out the freezer approximately 3 hours before cutting. Just leave it in the bag with the twist tie.

Three hours later, just open the bag, cut your king cake and enjoy.

If you want some fresh baked goodness, you can put a slice in the microwave for about 8 seconds. Enjoy!

Q: My king cake arrived smooshed to one side.  What do I do?

If your king cake is smooshed to one side due to a delivery mishap, you can then help the presentation by putting the king cake in the freezer for 5 minutes.  Take out and straighten or open up the center of the king cake.  If you need to repeat this procedure to help with straightening the king cake in its original oval shape, then repeat the freezing procedure.  Although your cake will not look like it did when it left our shop, this will help with its presentation.  Of course the taste is every bit as good as when it left our shop.  So cut and enjoy!

Q: What does the price of my king cake include?

Our price includes the king cake, Mardi Gras cup, beads, doubloons, history of the king cake brochure and express delivery (which mostly arrives the next day, but may take 2 days.  FedEx does not guarantee next day delivery).

Q: Can I get a different delivery date calling the shop from what's available on the web?

No. The same dates for the web site are the same dates that are available at the shop.

Q: Can my king cake be delivered at a certain time?

Once FedEx picks up our king cakes, we have no control over the time they will deliver it.  However, FedEx does give you the ability to schedule your delivery times/locations for all of your residential packages!  Once you receive your tracking email from us letting you know that your package has shipped, sign up for “FedEx Delivery Manager

This is a free service and it gives you more flexibility to receiving your package.

Q: What should I know about your king cakes and Food Allergies?

All of our king cakes may contain or may have been in contact with the following items: milk, eggs, wheat, soy beans, peanuts, and tree nuts (pecans).

Q: How long will the king cake stay fresh?

Our king cakes will stay fresh 2 to 3 days after receiving it.  If you want to keep it longer, we suggest freezing it.  See our recommendations under “How to freeze my king cake”.

Q: Can I send the king cake to someone who lives in an apartment?

Yes, however, FedEx will not leave it at the door if no one answers the door.  Also if the apartment is in a residential community, FedEx may deliver your king cake to a mailroom or front desk. To help manage your delivery, you can sign up for free at “FedEx Delivery Manager”.

SHIPPING POLICY

While Manny Randazzo King Cakes and FedEx do everything in our power to ensure your order delivers overnight, your king cake may be delayed and delivered the 2nd day. 

Beyond the 1 to 2 day delivery date you selected, Manny Randazzo King Cakes and FedEx are not responsible for delays in delivery caused by weather conditions, inaccurate or incomplete shipping address information (i.e. wrong or missing apartment or suite number, wrong zip code, etc.), high package volume, mechanical errors, or transit route delays. 

FedEx does not deliver to PO or APO boxes or military bases.

King Cake 101

Caring for your king cake

Your king cake has been prepared with the freshest ingredients and baked daily on the premises to ensure freshness. You are not getting a king cake that has been shipped from the "main bakery" or an "across the town" factory location. Your king cake has not been sitting on some shelf in some department store or gas station, waiting to be sold so the store owner doesn't lose money.

Each Manny Randazzo King Cake is prepared and baked by Manny himself. There are over 30 steps in making the best king cake, and Manny oversees it all without skipping any step out of convenience or cost. Sure, the Monday before Mardi Gras, Manny sells out early. But Manny strictly adheres to his father's perfected standards and does not let quantity be more important than Quality! His customers know this and they appreciate getting the very best.

Your king cake will stay fresh for days. If you plan to eat your king cake 3 to 5 days later, do not open your king cake bag. Leave it sealed. Set it aside in a cool corner, out of sunlight (and out of your kid's reach). Then open and enjoy.

If you plan to eat your king cake a week later, a month later, or even a year later, freeze your unopened king cake in your freezer. Take the king cake out 2 hours before you plan to eat it. Open your king cake and enjoy it. Your cake will be fresh!

If you have such discriminating taste and demand to eat a king cake like it's warm and just out of the oven, then cut your slice of king cake, place it on a napkin and put it in a microwave oven for 10 seconds.  (Always be extremely careful with the icing.  Depending on your microwave, the icing may be scalding hot!)  After lightly touching the icing to make sure it's not too hot, eat and enjoy.  The king cake dough should be warm and tender.